We are seeking an experienced Rental Manager to be part of an exciting new opportunity here at The Peter Cooper Motor Group working within the UK rental industry which is worth over £2.5 billion.
- Excellent communication skills, with the ability to develop and maintain strong relationships with customers, internal departments and stakeholders
- Ability to acquire and put into practice new knowledge and skills, developed through on the job training
- Ability to work under pressure in a fast-moving environment
- Have a strong customer service ethic with great people skills
- Be able to manage a team and mentor staff to achieve results
- Must be able to prioritise and manage your work load independently
- Be positive and have a sales focused attitude
- Be reliable and flexible
- To promote the Rent-A-Car brand & (retailer name) locally
- Responsible for the department budget and P&L management.
- Monitor daily desktop reports, vehicle availability, utilisation, vehicles overdue, expiring insurance policies of corporate customers, expiring credit card authorisations, excess mileage
- Dealing with the general public and corporate clients on the phone and in person
- Processing payments and ID checks correctly, including pre-authorisation/card details/ credit checks