Service Advisor

We are now seeking talented Service Advisor to join our successful team in Southampton. The main objective of the role is to maximise service profitability through the use of professional sales techniques

Key Objectives of the role:

  • Customer interaction is key to this position
  • Maximise service profitability using professional sales techniques
  • Maximise customer awareness of all available retailer services
  • Ensure customer awareness of all products and services available
  • Maintain effective liaison with sales, parts and workshop teams
  • Help retailer to achieve industry-leading standards of process efficiency

Essential Skills/Experience:

  • Highly organised
  • Ensure highest level of customer care and satisfaction at all times
  • Go out of your way to make it easy for your customers
  • Keep customers informed of progress
  • Take responsibility for resolving customer issues
  • Treat your customers as individuals
  • Initiative and forward thinking
  • Motivated and driven

 

What can we offer you?

  • Fantastic team environment
  • Competitive rates of pay
  • Career development and progression opportunities
  • Family run business where you will be a valued employee