Volkswagen UK have informed us of their plans to correct the emissions characteristics of certain vehicles. In the coming days, the VIN (Vehicle Identification Number) of affected vehicles will be provided to us and Volkswagen will be making contact with our customers to confirm their vehicle is affected. A resolution will be designed to fully remedy this situation over the coming weeks and this will also be communicated by Volkswagen once this has been designed and signed off by the German Government. In addition to this a process for customers to check if their vehicles are affected will be set up on the Volkswagen web site,hopefully by the 2nd October 2015.

If your vehicle is affected then the Volkswagen Group will present the technical solutions and measures to correct it.

We would like to reassure customers that affected vehicles are technically safe and roadworthy. There is no need for you to take any immediate action.